We ship to virtually any address in the world for our global clientele, however some international restrictions may apply outside America.
When placing an order, we estimate delivery dates for you based on the availability of your items with the shipping option you choose. Depending on your chosen shipping provider, estimated delivery dates may appear on the shipping quotes page.
Please note shipping rates for many items are weight-based. The weight of any such item is listed in the details of the product description. To reflect the policies of the shipping companies we use, all weights will be rounded to the full pound.
You may return unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of delivering your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive & process your return from the shipper, along with the time it takes your bank to process our refund request.
To return an order:
1.) Login to your account
2.) Use the 'Complete Orders' link
3.) Click the Return Item(s) button
We'll notify you via e-mail of your refund once we've received & processed your returned item(s).